Job Description

Operations Change and Transformation Manager

Location: Jersey City – NJ (Hybrid)

Job Summary

The Business Analyst will work within the Operations Change and Transformation team in Global Markets. The key purpose of the Change & Transformation Project Manager is to partner with the business and support partners, prioritizing, sponsoring, and implementing multiple change initiatives driven by business, legal, regulatory, compliance, or market requirements.

The change portfolio includes strategic, discretionary, and mandated initiatives. Discretionary projects aim to improve the client experience, support revenue growth, reduce operating costs, improve processing efficiency/control, and support the delivery of new products and services. Mandated initiatives are driven by legal, regulatory, compliance, or market changes.

The extent of the Change & Transformation team’s involvement in projects depends on the ownership, nature, scale, and complexity of each initiative. Responsibilities may include full project lifecycle management, business case and requirements documentation, or coordination of user acceptance testing (UAT). The team collaborates with Global Markets Operations, as well as stakeholders from the Front Office, Technology, Finance, Tax, and Treasury.

This role primarily focuses on business analysis for Transaction Reporting within Regulatory Change , starting from the inception phase when Consultation Papers are published. The portfolio includes compliance initiatives across various lines of business (LOBs) related to regulations such as MiFID II, EMIR, CFTC, SFTR, and SEC . Additionally, the role involves working with Operations and Technology teams to define and implement solutions for post-implementation gaps, including coordination of SIAIs, tail risk management, and delivery .

Required Skills

• Significant experience in project/change management
• Background in global markets and regulatory projects (preferred)
• Strong business partnering skills across the organization
• Ability to work in a dynamic and fast-paced environment
• Business analysis experience and expertise in leading analysis working groups
• Deep understanding of regulatory changes , from industry forums to consultation papers to final rulemaking (advantageous)
• Significant experience in impact assessment
• Previous experience in documenting clear reporting requirements
• Experience in industry forum participation (preferred)
• Strong verbal and written communication skills
• Ability to prioritize work and meet deadlines
• Ability to work independently and manage strict deadlines
• Experience with DAIC and Agile methodologies

Other Qualifications

• Bachelor’s degree (preferred)
• Project management experience in Financial Services, especially Investment Banking
• Knowledge of structured project management methodologies (e.g., PRINCE2, Microsoft Solutions Framework)
• Understanding of structured business analysis techniques (e.g., Six Sigma)
• Product knowledge in global markets
• Knowledge of sales/trading and post-trade processing

Desired Skills

Planning & Organization

• Effectively manages time, priorities, and multiple tasks under pressure
• Maintains clear project plans and documentation

Communication Skills

• Communicates clearly and concisely in both verbal and written formats
• Confident in hosting meetings or conference calls

Business Results

• Identifies risks and develops plans to mitigate them
• Pursues ambitious goals and continually raises performance expectations
• Challenges the status quo and seeks process improvements
• Holds others accountable for their responsibilities
• Strong analytical and problem-solving skills

Job Tags

Similar Jobs