Job Description

Moving & Storage Operations Manager - Chicago, IL

Become a Moving & Storage Operations Manager for a top moving and relocation company in Chicago, Illinois! In order to guarantee smooth residential and business relocations, you will be in charge of logistics, personnel management, and operational effectiveness. For a meticulous professional with moving industry experience, this is a great chance to boost client satisfaction and operational performance.

What You’ll Be Doing:

• Oversee daily operations to guarantee efficiency, safety, and excellent service in all moving activities.
• Manage staff scheduling by allocating team members to jobs while increasing efficiency and lowering costs.
• Dispatch staff, assign daily tasks, and troubleshoot unexpected issues.
• Supervise warehouse operations, including tracking shipments and maintaining seamless storage procedures.
• Manage all aspects of HR, including hiring, disciplinary actions, and terminations.
• Enforce safety policies to ensure adherence to legal and operational norms.
• Monitor key performance indicators (KPIs) to ensure profitability and operational success.
• Collaborate with executives to create strategic plans for continual process improvement.
• Effectively communicate with clients and staff to resolve service difficulties.
• Ensure that all moving equipment and vehicles are well-maintained and meet safety requirements.
• To maintain company standards, conduct frequent employee training and meetings.
• Keep accurate records and reports on operational performance.

What We’re Looking For:

• Prior experience in the moving and relocation industry is essential.
• Strong problem-solving skills and the capacity to make sound decisions under duress.
• Ability to function autonomously in an autonomous setting.
• Management of different teams requires excellent leadership and communication abilities.
• Excellent attention to detail and organisation skills.
• A bachelor's degree is strongly preferred, with a business-related major a plus.
• Proficiency with Microsoft Office applications such as Word, Excel, and email.

Interested? Reach out to Alchemy Global Talent Solutions today!

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