Job Description

Ebatco is seeking an energetic, self-disciplined, customer service oriented technical person to join its Nano Analytical and Testing Laboratory (NAT Lab) to support its customers in the lab and field. As a technical member of the NAT Lab team, the technician performs contract lab services and instrument demonstrations with appropriate levels of support and supervision, operates advanced nano/micro scale scientific instruments, collects testing and measurement data, and writes technical report on experimental results and observations. He/she is also expected to travel to the customers’ sites for instrument installation, training, preventative maintenance and other customer support and service-related duties.

Requirements:

• BS degree in Chemistry, Materials Science and Engineering, Mechanical Engineer, Physics and other related scientific disciplines
• One to two years of experience working in the lab environment or with advanced instruments
• General understanding and knowledge of material properties, surfaces and interfaces, nanoscience and nanotechnology 
• Excellent technical written and verbal communication skills
• Ability to travel up to 30% of time via car and/or air travel
• Customer service and interface experience, a plus

Responsibilities:

• Perform customer contract lab services with support and supervision
• Perform instrument demonstration and analytical services to support instrument sales
• Operate advanced nano/micro scale analytical and scientific instruments according to analysis protocols and operating manuals
• Collect testing and measurement data and record observations
• Writes technical reports on experimental results and preliminary analysis
• Maintain testing and analytical instruments in optimal operating conditions
• Answer customer instrument operational and application related questions via phone, email, online meeting, etc.
• Perform installation and training for instrument products sold to customers in the field
• Perform instrument preventative maintenance and inspection at customer’s facilities
• Provide office administrative support and technical sales support when needed

Compensations:

• Salary is commensurate with qualifications and experience

• Bonuses and incentive compensations

• 401k retirement program with company matching after eligibility period

• Paid holidays

• Paid sick leave

• Paid vacation

• Medical, dental and vision insurance

• AD&D insurance

• Term life insurance

Support and Training:

• Will get on-job support and training to excel

Qualified candidates are encouraged to submit a cover letter and resume to:

Ebatco

10025 Valley View Road, Suite 150

Eden Prairie, MN 55344

Fax: 952-746-8086

Email: [email protected]

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