Job Description

Role #1: Consumer Compliance Analyst

Role #2: Consumer Compliance Manager

Location: Mt. Laurel NJ, Wilmington DE, and Charlotte NJ (Hybrid- 2 Days onsite weekly)

Duration: 11 Months Contract

We can discuss the Rate and Client on call.

#1: Consumer Compliance Analyst

• Participate in trainings and knowledge transfer sessions conducted by Client to understand the requirement, scope, and methodology
• Execute testing based on pre-defined test scripts for in-scope processes
• Document the outcomes of each test case as per Client prescribed documentation standards
• Highlight any non-compliance or deviations from Testing and share details with Client stakeholders

Required Qualifications (Must have)

• Undergraduate degree in finance, business administration or related field
• 4+ years of work experience
• Experience in federal consumer compliance regulations including TILA (Reg Z), Electronic Fund Transfer Act (Reg E), Equal Credit Opportunity Act (Reg B), Bankruptcy, CAN-SPAM, Children’s Online Privacy Protection Act (COPPA), Privacy, Credit Bureau Reporting – Fair Credit Reporting Act (CBR - FCRA), Record Retention, and Marketing
• 1 to 2 years of consumer compliance transactional testing /quality assurance testing experience
• Working knowledge in MS Office Suite (Excel, PowerPoint, Word)
• Good communication skills, both verbal and written, with the ability to document testing steps and findings

Preferred Qualifications (Good to have)

• Degree in Business, or Risk Management
• Experience in banking and financial products such as credit cards, unsecured lending, and deposits

#2: Consumer Compliance Manager

• Participate in trainings and knowledge transfer sessions conducted by Client to understand the requirement, scope, and methodology
• Perform quality assurance and review over the testing performed by the team members to identify any deviations from the pre-defined test scripts
• Assist team members with performing their testing seamlessly by providing adequate guidance
• Update Client stakeholders on the performance of the team and discuss any challenges, issues impacting the process
• Periodically share findings and status of testing performed

Required Qualifications (Must have)

• Undergraduate degree in finance, business administration or related field
• 5+ years of work experience
• Experience in federal consumer compliance regulations including TILA (Reg Z), Electronic Fund Transfer Act (Reg E), Equal Credit Opportunity Act (Reg B), Bankruptcy, CAN-SPAM, Children’s Online Privacy Protection Act (COPPA), Privacy, Credit Bureau Reporting – Fair Credit Reporting Act (CBR - FCRA), Record Retention, and Marketing
• 2 to 3 years of consumer compliance transactional testing experience
• Working knowledge in MS Office Suite (Excel, PowerPoint, Word)
• Good communication skills, both verbal and written, with the ability to document testing steps and findings

Preferred Qualifications (Good to have)

• Degree in Business, or Risk Management
• Experience in banking and financial products such as credit cards, unsecured lending, and deposits
• Strong analytical and problem-solving skills, with the ability to track, report, and mitigate project risks and issues.
• Stakeholder management

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