Job Description

Company Overview

After nearly 15 years in the fashion corporate world, Pink Chicken Founder and CEO, Stacey Fraser, decided to take a break and focus on her young daughter and new baby girl while living in NYC and spending summer weekends at the beach. During nap times, she would sew garments made of a multitude of patterns from bright block prints to 60’s florals. The spirit of sunny beach days and her love for vintage textiles came together to create easy and stylish pieces for the beach or dinner, for herself and her daughters.

Today, Pink Chicken is more than a clothing company. We are a joyful flock of happy and creative souls who believe in spreading sunshine, creating original prints and patterns that are designed to last, giving back, sustainability and providing the best customer service to our loyal and growing community.

Put that extra pep in your step, JOIN THE FLOCK!

We are so excited to open our first store in the Westport area, which is the perfect opportunity to set the foundation for this location.

Position Summary:

We are thrilled to bring our first store to Westport, offering an exciting opportunity to establish a strong foundation for this location. As a Sales Lead, you will play a pivotal role in driving sales performance, delivering exceptional customer experiences, and supporting staff training and development. You will focus on building client loyalty and enhancing our brand presence, approaching these responsibilities with a proactive, customer-focused mindset.

Responsibilities:

• Drive personal sales and metrics to reach, and exceed monthly sales goals
• Support the sales team through training, role playing and leading by example
• Understand customer needs to meet, and exceed their requirements
• Take customer service to the next level, share techniques and ideas you feel should be implemented to raise the level of the customer experience, suggest sales and outreach techniques that are working well to management to be implemented across the entire store
• Strong focus on client outreach, retention, and relationship building in store in order to build brand awareness to support the flagship location as we grow.
• Work with the store manager to create events with the sole purpose of increasing foot traffic, and brand awareness while driving sales.
• Source new opportunities through identifying areas we have not tapped into yet.
• Network in order to grow your client base through local events, networking meetings and current clientele.
• Assist customers in a welcoming and authentic manner. Embody Pink Chicken brand values with every customer interaction.
• Play an essential part in cultivating lasting relationships with customers and share the Pink Chicken story
• Demonstrate product knowledge of Pink Chicken styles and all vendors. Suggest merchandise to best suit the needs of the customer, and maximize sales opportunities.
• Send follow-up communication to customers thanking them for their purchase and tracking numbers when applicable. Reach out when new products of interest arrive.
• Maintain housekeeping and visual standards of the store.
• Straighten, fill-in, and ensure representation of all merchandise on the sales floor throughout the day.
• Perform all opening and closing procedures.
• Assist with stock duties including shipments, stockroom organization, and transfers.
• Follow all store and operational policies and procedures.

Qualifications:

• Customer service driven with proven ability to make meaningful connections and maintain great relationships with clientele
• You have a strong and reliable client base
• You have a positive, friendly, high-energy, and outgoing personality
• You are a self starter
• You are a team player
• You take initiative and have attention to detail
• You have a passion for excellent service
• You have computer skills to operate our POS system, email, and excel
• You have strong written and verbal communication skills
• Must be available to work weekends and holidays

Compensation:

At Pink Chicken, we are committed to providing competitive pay and benefits. Compensation packages are based on a wide array of factors unique to each candidate including but not limited to skill set, years & depth of experience, and specific office location.

The annual total cash compensation range is $21 - $23 per hour. However, actual pay can vary based on a candidate’s qualifications, skills and competencies, as well as location.

Equal Employment Opportunity Statement

Pink Chicken is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law.

Disability Accommodation

We are committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job.

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