Job Description

Job Title: Technical Copy Editor 3

Job Type: Contract

Site Type: Remote

Duration: 1 Year 1 Month

Job Overview:

The FastTrack Learn team is seeking an experienced technical editor with excellent communication skills and experience in preparing technical readiness materials and customer-facing documentation for a global audience. The FastTrack Learn team is responsible for creating and maintaining change management and new hire readiness material as well as customer-facing documentation across the entire FastTrack program. The FastTrack Learn team works in collaboration with product groups, operations, development and delivery teams to ensure that our team members are informed and trained to effectively assist customers onboard and deploy Microsoft 365 plans and services.

Job Responsibilities:

• Organize material and complete editing assignment according to set Microsoft and FastTrack standards regarding clarity, conciseness, formatting, style, terminology, branding, accessibility, privacy and security
• Prepare documentation and videos for publication and localization (both internal and customer-facing use), including process documents, technical articles, guides, reports and some limited graphics
• Light postproduction video editing of recorded presentations and demos
• Meet with content owners to ensure final materials meet their criteria and objectives while adhering to Learn standards
• Manage and regularly communicate on project timelines, expectations, and status across multiple stakeholders
• Assist with content management to ensure content stays fresh and relevant
• Track tasks and work in Azure Dev Ops

Job Requirements:

• 5+ years’ experience in a technical writing role
• Excellent verbal and written communications skills
• Microsoft 365 product experience or knowledge
• Technical expertise with products such as Articulate Storyline, Camtasia or Clipchamp, GitHub, Markdown and .xml• Familiarity and ability to manage work in Azure Dev Ops
• Strong project management and communication skills
• Ability and desire to work in a fast paced, dynamic environment
• Ability to handle ambiguity and multi-task
• Critical-thinking and problem-solving skills
• Proven track record of working with a remote team
• Work experience with Microsoft 365 Copilot and with creating training a plus

*Salary Range: $40-45/hr with Medical, Vision, and Dental Benefits

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