International Sales Administration & Procurement Coordinator
Location: Corona, CA - hybrid at least 3days/week at the Corona office
Company: Cappuccine Specialties Inc (Routin America Inc. / Routin Group)
About Us
Cappuccine is a leading brand of beverage mixes, trusted by baristas and cafés around the world. It became part of the Routin group at the end of 2022—a dynamic, France-based company specializing in beverage ingredients and proudly B-Corp certified. In the U.S., our team has grown to 15+ people (Routin America & Cappuccine). With exciting developments underway, this is a great time to join us!
Cappuccine is seeking an International Sales Administration & Procurement Coordinator to support our international/export markets. This role focuses on managing customer orders, export logistics, and providing top-tier service to our global partners. Additionally, the position includes procurement support to ensure the smooth production and distribution of Cappuccine products. This position is based out of Cappuccine's main office in Corona, California.
Key Responsibilities
-> Sales Administration & Customer Service (Primary Focus)
• Order Management: Check inventory, process sales orders, generate invoices, and ensure timely fulfillment.
• Export Documentation: Prepare and manage required paperwork for international shipments, ensuring compliance with export regulations. This includes working with government agencies and other organizations to obtain necessary certificates.
• Customer Support: Act as the main contact for international customers, coordinating with freight forwarders and shipping companies, addressing inquiries, order updates, and issue resolution.
• Sales Team Support: Work closely with the international sales team, based in several countries, to ensure seamless order processing and customer satisfaction.
• Additional Assignments : Support sales administration efforts for both Cappuccine and 1883, assisting with logistics coordination, documentation, customer communication, and other tasks as needed.
-> Procurement Support (Secondary Responsibilities)
• Production Coordination: Liaise with the manufacturing facility and communicate regularly with the Cappuccine warehouse manager to align production schedules with order requirements.
• Inventory & Packaging: Assist in ordering labels, cases, and other packaging materials to maintain smooth supply chain operations.
• General Operations Support : Provide additional support as needed to ensure efficient day-to-day operations.
Qualifications
• Experience in sales administration, customer service, or export logistics (food & beverage industry experience is a plus).
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Proficiency in Microsoft Office.
• Experience with QuickBooks is a plus.
• Excellent communication skills and a customer-focused approach.
• Comfortable working with an international sales team across different time zones.
Why Join Us?
• Be part of a growing international brand in the food & beverage industry.
• Work in a collaborative and supportive team environment.
• Gain experience in both sales administration and procurement coordination.
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